DAC Rent a Car respects the privacy and security of its customers and website visitors. We are committed to handling personal data in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
This Privacy and Personal Data Protection Policy explains the general principles governing the collection, use, processing, storage and protection of personal data in connection with the DAC Rent a Car website, vehicle rental services, reservations, customer communications and related services.
Depending on the services requested and the transactions performed, we may collect the following categories of personal data:
DAC Rent a Car aims to collect only personal data that is reasonably necessary for specified and legitimate purposes and to avoid collecting unnecessary information.
Personal data may be processed for the following purposes:
Personal data may be processed on the basis of the customer's consent where required, or on another lawful basis permitted under applicable UAE data protection legislation.
This may include processing that is necessary to enter into or perform a contract, comply with legal obligations, protect legitimate interests, or respond to lawful requests from competent authorities.
Payments may be processed through payment providers or financial service providers that apply appropriate security standards.
DAC Rent a Car may share information necessary to process payments with the relevant payment or financial service provider. Payment card information is handled only as necessary for the relevant transaction and in accordance with applicable security requirements.
Personal data may be shared with third parties only where reasonably necessary to provide our services, comply with legal obligations or pursue legitimate and lawful business purposes.
Depending on the circumstances, personal data may be shared with:
DAC Rent a Car aims to ensure that personal data shared with third parties is handled in accordance with applicable data protection requirements and appropriate security measures.
Where our service providers or technical infrastructure are located outside the United Arab Emirates, personal data may be transferred to or processed in other countries where the applicable legal requirements for such transfers are satisfied.
Where applicable, appropriate legal safeguards and security measures will be considered in connection with international transfers of personal data.
Personal data may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected or for the period required by applicable legal, contractual, accounting or regulatory obligations.
When personal data is no longer required, it may be deleted, anonymised or securely disposed of in accordance with applicable requirements.
DAC Rent a Car aims to implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Customers should therefore exercise appropriate care when submitting personal information online.
Subject to applicable UAE data protection legislation and any applicable exceptions, individuals may have certain rights concerning their personal data.
Depending on the circumstances, these rights may include:
The exercise of these rights may be subject to legal limitations, exceptions and requirements under applicable UAE legislation.
Our website may use cookies and similar technologies to improve user experience, maintain website security, provide technical functionality and analyse website performance.
Information regarding the types and purposes of cookies used on our website may be provided through our cookie preferences and related notices.
DAC Rent a Car may send promotional communications, offers or information about our services where the applicable legal requirements and permissions have been satisfied.
Customers may opt out of promotional communications or change their communication preferences using the applicable unsubscribe or preference-management methods provided in the relevant communication.
DAC Rent a Car's services are primarily intended for adult customers. We take reasonable measures to avoid the unnecessary collection or processing of personal data relating to children.
DAC Rent a Car may update this Privacy and Personal Data Protection Policy from time to time to reflect changes in applicable legislation, our services or operational practices.
Any updated version will become effective when published on our website. Where required by applicable law, customers may be notified of material changes through appropriate means.
If you wish to request information about your personal data, exercise an applicable data protection right or ask questions regarding our privacy practices, you may contact DAC Rent a Car through the contact details provided on our website.
For security purposes, requests may be subject to appropriate identity verification. Certain requests may also be subject to limitations or exceptions permitted or required under applicable law.
This Privacy and Personal Data Protection Policy has been prepared with reference to Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable laws and regulations of the United Arab Emirates.
Where applicable, relevant local regulations in the Emirate of Dubai and other applicable data protection requirements will also be taken into consideration.
Last Updated: 2026
